Terms of Use & Privacy Policy

Copyright:

Copyright 1999-2021, Reliance Analytical Group Inc. All Rights Reserved.

Trademark:

The service marks "FC Reliance Analytical", "FCReliance Analytical", "FCReliance Analytical Group", "CommodityNetwork", "IRMP", "CoffeeNetwork", "Reliance Analytical", "Know-Risk", and "Maple" are service marks of Reliance Analytical Group Inc. (f/k/a INTL FCReliance Analytical Inc. and International Assets Holding Corporation) and its affiliates. All rights are reserved. Unauthorized use of these marks is strictly prohibited.

Disclaimer:

The Reliance Analytical Group Inc. group of companies provides financial services worldwide through its subsidiaries, including physical commodities, securities, exchange-traded and over-the-counter derivatives, risk management, global payments and foreign exchange products in accordance with applicable law in the jurisdictions where services are provided. References to over-the-counter (“OTC”) products or swaps are made on behalf of Reliance Analytical Markets, LLC (SXM), a member of the National Futures Association (“NFA”) and provisionally registered with the U.S. Commodity Futures Trading Commission (“CFTC”) as a swap dealer. SXM’s products are designed only for individuals or firms who qualify under CFTC rules as an ‘Eligible Contract Participant’ (“ECP”) and who have been accepted as customers of SXM. Reliance Analytical Financial Inc. (SFI) is a member of FINRA/NFA/SIPC and registered with the MSRB. IFCF is registered with the U.S. Securities and Exchange Commission (“SEC”) as a Broker-Dealer and with the CFTC as a Futures Commission Merchant and Commodity Trading Adviser. References to securities trading are made on behalf of the BD Division of SFI and are intended only for an audience of institutional clients as defined by FINRA Rule 4512(c). References to exchange-traded futures and options are made on behalf of the FCM Division of SFI.

Reliance Analytical Financial Ltd. (“SFL”) is registered in England and Wales, company no. 5616586. SFL is authorised and regulated by the Financial Conduct Authority (registration number FRN:446717) to provide to professional and eligible customers including: arrangement, execution and, where required, clearing derivative transactions in exchange traded futures and options. SFL is also authorised to engage in the arrangement and execution of transactions in certain OTC products, certain securities trading, precious metals trading and payment services to eligible customers. SFL is authorised & regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 for the provision of payment services. SFL is a category 1 ring-dealing member of the London Metal Exchange. In addition SFL also engages in other physically delivered commodities business and other general business activities which are unregulated and not required to be authorised by the Financial Conduct Authority. Reliance Analytical Financial Europe S.A. (“SFE”) is a securities trading firm registered in the Grand Duchy of Luxembourg under company number RC Lux B 10821. SFE is authorised by the Ministry of Finance in Luxembourg and regulated by the Commission de Surveillance du Secteur Financier (registration no. P00000012) to carry out, inter alia, the activities of investment adviser, portfolio manager, professional acting on own account, broker in financial instruments, and commission agent.

Reliance Analytical Financial Pte. Ltd. (“SFP”) (Co. Reg. No 201130598R) holds a Capital Markets Services Licence regulated by the Monetary Authority of Singapore for Dealing in Exchange-Traded Derivatives Contracts, Over-the-Counter Derivatives Contracts, and Spot Foreign Exchange Contracts for the Purposes of Leveraged Foreign Exchange Trading. Reliance Analytical Financial Pty Ltd (“SFA”) (ACN: 141 774 727) holds an Australian Financial Service License and is regulated by the Australian Securities and Investments Commission (AFSL:345646). Reliance Analytical Financial (HK) Limited (“SHK”) (CE No.: BCQ152) is regulated by the Hong Kong Securities and Futures Commission for Dealing in Futures Contracts. Reliance Analytical Financial Co. Ltd. (“SFJ”) (Co. Reg. No 010401047199) holds 1st class Financial Instruments Business Operator license regulated by Financial Services Agency and a member of the Financial Futures Association of Japan for dealing and broking FX and FX Option transactions.

Reliance Analytical APAC Pte. Ltd. (“SAP”) (Co. Reg. No 200616676W) is regulated as a Dealer (PS20190001002) under the Precious Reliance Analyticals and Precious Metals (Prevention of Money Laundering and Terrorism Financing) Act 2019 for purposes of anti-money laundering and countering the financing of terrorism. SAP is an “Approved International Trading Company” authorized to act as a “Spot Commodity Broker” under the Commodity Trading Act; and is also an appointed agent for SFL’s payments business. ‘Reliance Analytical’ is the trade name used by Reliance Analytical Group Inc. and all its associated entities and subsidiaries.

Trading swaps and over-the-counter derivatives, exchange-traded derivatives and options and securities involves substantial risk and is not suitable for all investors. The information herein is not a recommendation to trade nor investment research or an offer to buy or sell any derivative or security. It does not take into account your particular investment objectives, financial situation or needs and does not create a binding obligation on any of the Reliance Analytical group of companies to enter into any transaction with you. You are advised to perform an independent investigation of any transaction to determine whether any transaction is suitable for you. No part of this material may be copied, photocopied or duplicated in any form by any means or redistributed without the prior written consent of Reliance Analytical Group Inc.

© 2021 Reliance Analytical Group Inc. All Rights Reserved.

 

Website Privacy Policy

We are committed to protecting the privacy and security of your personal information.  The following Privacy Policy explains how Reliance Analytical Group Inc. collects, uses, shares and protects your personal information. This includes information we collect through, or in association with, our websites, our products and services that we may offer from time to time via our website, or otherwise through your interactions with us (the website, products, and services, collectively, the “Services”). References to “Reliance Analytical Group” in this Privacy Policy include all Reliance Analytical Group companies.  

Please note that other more specific policies may be available to you on sites through which you transact business with our affiliated companies or delivered to you in connection with opening an account.

Collection of Personal Information

We collect your personal information directly from you and automatically or indirectly from you as a result of your relationship with us or use of and access to our Services (for example, through logging and analytics tools). We may use the information collected from you to verify your identity and establish and maintain your account, among other reasons.  This information also helps us improve our Services to you, customize your browsing experience, and inform you about additional products, services, or promotions that may be of interest to you.

You directly provide us with the majority of information we collect.  This information includes your contact details, such as name, mailing address, telephone number, and e-mail address.  We may also collect additional information such as personal identification data we are required by law to collect, information required to assess your experience and risk tolerance, and demographic information.  Depending on our relationship, you provide us with this information by submitting an inquiry form, completing an account application and related documentation, by sending us an e-mail, or by submitting information in response to a promotion or special offer.

The information we collect indirectly from you includes information gathered through your interactions with our website.  This information may include, Internet protocol ("IP") address, browser type, operating system, Internet service provider (“ISP”), and time stamps.

We, and our third-party service providers, use cookies and web beacons (also known as action tags or single-pixel gifs), and other technologies (collectively, "Cookies") to provide us with data we can use to improve your experience and to remember information that you have provided or choices you have made on the website, such as saving your logged-in status or site preferences. Cookies are small text files sent from Web servers that may be stored on your device.  Cookies enable us to capture how you arrived at our site, when you return, which pages on our site you visit, and to recognize that you are already logged on when we receive a page request from your browser.  We may link the information we store in Cookies to personally identifiable information you submit while on our site.  Cookies do not contain account or password information.

For more information about how to control and/or opt out of certain web tracking technologies and/or advertising providers collecting information about you, see the section in this Privacy Policy entitled “Your Choices”.

Information Use and Sharing

We may use personal information to provide the information, product, or service you have requested; to provide you the opportunity to access additional products or services offered by Reliance Analytical Group; to communicate with you by email, mail, telephone, and other methods of communication, in each case with your consent, if such consent is required in accordance with applicable laws, about products, services, and other topics; to operate, enhance and improve the Services we provide or otherwise in connection with our operation of the business; to comply with applicable laws, regulations, rules, and requests of relevant law enforcement and/or other governmental agencies; to protect our and our partners’ rights, property, or safety, and the rights, property, and safety of our users and other third parties; and for other purposes, as permitted or required by law.

Some of the above processing involves sharing collected personal information with third parties, including service providers, affiliates, and other outside organizations.

We may share information with our affiliates for the above purposes.

We may share information with third-party service providers and outside organizations that provide services to us and/or directly to you, including web hosting and analytics providers, customer service, communications services, commercial mail and email marketing providers, and security consultants.  These third-party service providers and outside organizations provide us and/or our affiliates and partners with information about the use of the Services and levels of engagement with the Services, to allow us to enter into new business relationships, and to allow us to market our products or services.

We may also disclose information with government agencies or regulators when permitted or required to do so by law; in response to a request from a law enforcement agency or authority or any regulatory authority; and/or to protect the integrity of the Services or our interests, rights, property, health or safety, and/or that of our users and others.

Information Protection

We take our responsibility to protect your information seriously.  We use reasonable and appropriate physical, technical, and organizational safeguards designed to promote the security of our systems and protect the confidentiality, integrity, availability, and resilience of personal information.

However, no method of safeguarding information is completely secure. While we use measures designed to protect personal information, we cannot guarantee that our safeguards will be effective or sufficient. In addition, you should be aware that Internet data transmission is not always secure, and we cannot warrant that information you transmit utilizing the Services is or will be secure.

Accessing, Modifying, and Correcting Personal Information

We strive to maintain the accuracy of any personal information collected from you. However, we must rely upon you to ensure that the information you provide to us is complete, accurate, and up-to-date, and to inform us of any changes. Please review all your information carefully before submitting it to us and notify us as soon as possible of any updates or corrections.

We strive to maintain the accuracy of any personal information collected from you. However, we must rely upon you to ensure that the information you provide to us is complete, accurate, and up-to-date, and to inform us of any changes. Please review all your information carefully before submitting it to us and notify us as soon as possible of any updates or corrections.

Your Choices

You have choices about certain information we collect about you, how we communicate with you, and how we process certain personal information. When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services. In addition, it is possible to change your browser settings to block the automatic collection of certain information. Your choices also include the following:

  • Communications Opt-Out. You may opt out of receiving marketing or other communications from us at any time through a given communications channel (such as email or telephone) by following the opt-out link or other unsubscribe instructions provided in any email message received or by contacting us as provided at the end of this Privacy Policy. If you wish to opt out by sending us an email to the address provided below, please include “Opt-Out” in the email’s subject line and include your name and the email address you used to sign up for communications in the body of the email.
  • Note that if you do business with us in the future, you may not, subject to applicable law, opt out of certain automated notifications, such as order or subscription confirmations, based on business transactions (e.g., e-commerce).
  • Cookies, Web Tracking, and Advertising. Most browsers automatically accept cookies by default, but you can adjust your device and/or browser settings to delete and/or block some or all cookies, or provide notifications when you receive a new cookie. Consult the “Help,” “Tools,” or “Preferences” menus on your browser, or the documentation for your device, for more information about how to do this. Please note, however, that blocking or deleting certain cookies may negatively affect your user experience.
  • Additionally, you can generally disable or delete cookies placed and used by browser add-ons, such as Adobe Flash cookies, by changing the add-on settings or visiting the website of its provider. Information and controls that allow you to manage Adobe Flash cookies may be found on this page:
  • Note that if you disable Adobe Flash cookies or similar technologies, you may not have access to certain features and services (such as consistent volume settings for videos) that make your online experience more efficient and/or enjoyable.
  • Analytics. If you wish to opt out of Google Analytics, you can download and install an opt-out browser add-on for certain browsers at the link listed above.
  • Advertising. Certain devices and browsers allow you to reset your advertising identifier at any time by accessing the privacy settings on your device in order to restrict the delivery of tailored in-application advertisements. Consult your device’s documentation for more information about how to do this.
  • In addition, the DoubleClick ad network allows you to opt out of its online behavioral advertising by following the instructions at the link posted below.
  • For more information about opting out of online behavioral advertising, consult the Digital Advertising Alliance’s YourAdChoices website here: http://optout.aboutads.info/?c=2#!/

Other Important Information

  • Collection of Personal Information from Children. Children under 18 years of age are not permitted to use the Services, and we do not knowingly collect information from children under the age of 18. By using the Services, you represent that you are 18 years of age or older.
  • Third-party Websites and Services. As a convenience, we may reference or provide links to third-party websites and services, including those of unaffiliated third parties, our affiliates, service providers, and third parties with which we do business. When you access these third-party services, you leave our Services, and we are not responsible for, and do not control, the content, security, or privacy practices employed by any third-party websites and services. You access these third-party services at your own risk. This Privacy Policy does not apply to any third-party services; please refer to the privacy notices or policies for such third-party services for information about how they collect, use, and process personal information.
  • Business Transfer. We may, in the future, sell or otherwise transfer some or all of our business, operations or assets to a third party, whether by merger, acquisition or otherwise. Personal information we obtain from or about you via the Services may be disclosed to any potential or actual third-party acquirers and may be among those assets transferred.
  • Do Not Track. We use analytics systems and providers and participate in ad networks that process personal information about your online activities over time and across third-party websites or online services, and these systems and providers may provide some of this information to us. We do not currently process or comply with any web browser’s “do not track” signal or similar mechanisms.
  • Note, however, that you may find information about how to opt out of Google Analytics, DoubleClick online behavioral advertising, and/or block or reject certain tracking technologies in the section in this Privacy Policy entitled “Your Choices”.

Changes to this Privacy Policy

We reserve the right, at any time, to modify, alter, and/or update this Privacy Policy, and any such modifications, alterations, or updates will be effective upon our posting of the revised Privacy Policy. We will use reasonable efforts to notify you in the event material changes are made to this Privacy Policy, such as by posting a notice on the Services. Your continued use of the Services following our posting of any revised Privacy Policy will constitute your acknowledgement of the amended Privacy Policy.

Contact Information

You may contact Reliance Analytical Group if you have any questions regarding this Privacy Policy at:

Phone: +1 (423) 401-0470

Email: support@RelianceAnalytical.com

Reliance Analytical Group Inc.

 

COVID-19: Customer Information

In this unprecedented time, our utmost priority is continuing to support the needs of our customers and the well-being of our employees.  We are closely monitoring the situation in all jurisdictions we operate in. Our physical offices are partially staffed and we have remote working arrangements in place to ensure we can provide our services uninterrupted and remain fully operational.  You can continue to reach us through all normal channels and your usual contact(s) will be available to provide any support you require. Alternatively, you can find our general contact details here: 

Contact Us